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Frequently Asked Questions

Since 1987, we’ve been spreading Painting Happiness in The Greater Los Angeles Areas to home and business owners through our residential and commercial painting services.

It’s our goal to provide our customers with the best painting experience they’ve ever had, and part of that experience is thoroughly answering any questions about our company, team, or the painting process.

If you have a question that isn’t resolved here, please reach out and one of our Painting Happiness team members will be happy to assist you!

What Active State and City Licences Do You Hold?

  • California State Contractors License C-33 #665826
  • City of Los Angeles License #313516-58

What Is Your Paint Preparation Process?

ALLBRiGHT 1-800-PAINTING always includes the level of PDCA’s Painting Preparation Standards in your proposal, so you will know exactly what process and steps we will be taking to ensure the adhesion and longevity of the paint we will be applying. To learn more about the PDCA’s Industry Standards please click here.

How Many Coats Are You Going to Paint?

ALLBRiGHT 1-800-PAINTING always proposes at least two coats for all newly painted surfaces or whenever changing a color. This is the industry standard and ensures that your paint job will last longer, saving you money in the long run.

Do You Have Insurance?

We maintain $2 million in liability insurance and a $1 million workers compensation policy. If any property damage, serious injury, or accidental death occurred on your property, you are completely covered and have no liability. Certificates are available upon request

Should I Be Concerned with Your Crew in My Home?

We retain long-term, quality employees. When we hire, we interview thoroughly and conduct drug and background checks. You have peace of mind with the assurance that every ALLBRiGHT 1-800-PAINTING employee who enters your home is trustworthy, skilled, and professional.

Are the Workers on My Project Employees or Subcontractors?

ALLBRiGHT 1-800-PAINTING does not utilize subcontractors. All our painters are fully trained and covered as employees of the company.

What Kind of Materials Do You Use?

We always premium paint materials for the surfaces and substrates we are painting. Some of these materials come with a lifetime warranty. All ALLBRiGHT technicians are properly trained in surface preparation and paint application. By using premium products, your new paint job will last longer, your home is better protected against the elements, and the beauty of professionally applied paint will endure for many years to come. Long term, you save money because you repaint less often.

As the Estimator, Are You Going to Be Personally Involved in My Job? If Not, How Will My Project Be Managed?

Our estimators and sales personnel are always available and frequently check in on the projects they’ve sold. In addition to that, our office staff and project managers are proactive communicators. We listen to your needs and make sure you are happy before we leave a project. Stress is reduced and you get exactly what you wanted (or more), with no surprises.

What Kind of Training Do Your Employees Receive and How Often?

We train all of our applicators to consistently meet the high standards of the Painting & Decorating Contractors of America. We train more often than most. We utilize multiple training methods including monthly topics, weekly and daily Know, Show, and Do techniques where supervisors spend dedicated time with our applicators teaching and reviewing company and industry best practices. Your paint job will reflect the high-quality work you are expecting and your home will look spectacular throughout.

Is Your Company a Member of the Better Business Bureau, a Local Chamber of Commerce or Any Trade Associations?

  • We are members of the Painting & Decorating Contractors of America: ALLBRiGHT 1-800-PAINTING was the first painting company in California to be accredited by the PDCA, and we are active participants in the National, State, and San Fernando Valley Chapters.
  • We hold Lead-Safe certification from the Environmental Protection Agency
  • Santa Clarita Chamber of Commerce: We participate fully in the Santa Clarita Chamber of Commerce to support our mission of bettering our company and our community
  • California’s Contractors State License Board: Our company is fully licensed as a professional painting company by the CSLB
  • Better Business Bureau: We have achieved and maintain an A+ rating
  • We are members of the Community Associations Institute – Greater Los Angeles and Channel-Islands Chapters

Are References Included with Your Proposal? If so, how Do You Put Together Your Reference List?

References and referrals are a big part of our company’s success. In fact, an extensive reference list is clearly displayed on our website of projects we have completed in the areas we service. You can use this interactive map to locate the projects near you and ask for these references. We also rely on reputable online review sites like Yelp and Google to honestly allow the public to judge our performance. Lastly, we can provide you with references in the different types of markets we serve, from shopping centers, religious institutions, HOA’s, commercial tilt-ups to residential homes and apartment buildings. This way you get the most thorough and honest reference list on our exactly what you’re looking for.

How Long Is Your Warranty, What Does It Cover, and How Is It Funded?

We are a long-term, healthy company with a reputation spanning more than three decades. We will be here for our customers. You can be confident, knowing that if something goes wrong with your paint job, we will take care of it. Just call us, and we will address and resolve any issues fairly. Our warranty will be clearly spelled out on our written proposal for you and it typically covers more than most competitors, like labor & materials costs are covered. The ALLBRiGHT paint and preparation techniques combined with the premium paint from respected paint manufacturers that we use, provide our customers the best value with the longest lasting protection.

Is Name Brand Paint Worth the Expense?

A frequent question we receive from our customers is if name brand paint is worth the expense? Over time, cheaper products can actually become more expensive. Why? Poor color retention, a shorter lifespan, and thin coverage are all side effects of the low-quality ingredients found in less expensive paints. This means that you’ll need to paint more often, use more product, and it simply won’t look as good!

At ALLBRiGHT 1-800-PAINTING, we only use premium paints that will provide the interior or exterior of your property with stunning results that will last for many years to come.

How Long Does Exterior Paint Last?

There are a huge number of factors at play that impact the answer to this question. The short version is that quality paint carefully applied can last 7-10 years or longer, depending on environmental conditions.

Here’s how you can you get the longest possible life out of your exterior paint:

  1. Invest in excellent paint products
  2. Choose a trustworthy painting company to do the job right
  3. Never skimp on surface preparation
  4. Choose paint colors approved for exterior surfaces
  5. Inspect surfaces that get more environmental exposure and maintain more often

How Often Should You Paint Your Home’s Exterior?

While your paint may stand strong for 7-10 years, we would suggest more frequent touch-ups, cleaning, and maintenance. This will not only keep your surfaces looking their absolute best, but also give your paint a shot at a long and healthy life. A little TLC goes a long way!

What Is Included in Your Exterior Painting Estimate?

Your estimate will be thorough, clear, and include an itemized synopsis of exactly what will be done and how much it costs. This includes all labor, materials, incidentals and products being used on your exterior painting project.

Is There Someone to Assist with Color and Design Choices?

For many homeowners, the sheer variety of colors and combinations is intimidating and overwhelming which is why we offer color & design consultations by professionally trained decorative experts. Our experienced consultants and designers can help you craft the perfect color palette for a single room, your whole house, or your offices. This valuable service ensures that your new project achieves the look and feel that reflect your unique style and taste.

Will You Keep the Work Area Clean During the Project?

Our “Clean Jobsite System” includes a designated shop area where all supplies are kept neat and orderly. We also clean up each jobsite every day. Our employees are always in uniform, are respectful, and do not smoke on the jobsite. Your home will be kept clean, safe and orderly, throughout the duration of the project.

What Repairs/Prep Work Will Be Included?

We always note and include the Painting and Decorating Contractors of America’s standards of preparation levels included in our proposal. This is one of the most important parts of a paint project and you should be very clear on what is and isn’t included in your painting proposals. These are standards that have been developed by the PDCA trade association to ensure long-lasting results. We also offer wood repairs to wood replacement. Wrought Iron welding repairs to replacement. Interior drywall and texturing repairs and replacement. Exterior stucco repairs and texturing.

What Kind of Guarantee Do You Provide That You Will Start and Finish My Job When You Say You Will?

Our “On-time Scheduling Assurance” program guarantees we will start and finish your project on schedule. You don’t have to put your life on hold – you can make your plans and live life without inconvenient scheduling headaches. Our online reviews should give you confidence that we deliver on our promises but in the rare cases we don’t live up to our customer’s expectation, we take $150 off the final bill. See our “Painting Happiness” Guarantee.

Should I Paint My House Before Selling?

While there are many things you can do to improve the value of your home, when it comes to ROI, one of the top suggestions is to paint your home’s interior and/or exterior.

At ALLBRIGHT 1-800-PAINTING we know how instrumental repainting can be when selling your home. We also know that you have more specific questions, so we reached out to some of the top realtors in Santa Clarita Valley to provide guidance and created a blog post on the topic which you can reference here.

Should I Paint My Garage Door?

If your garage doors are steel or aluminum, there may be a reason to hesitate before painting them. The reason is that they come from the factory with an extremely durable finish, sometimes called “baked enamel” or “powder coated.” This factory finish will normally last for a long time and require very little maintenance. However, if you paint over the baked enamel, it will need to be maintained every 5 to 10 years.

That said, if your house is in need of updating for some reason, it will probably be worth it to you to paint your garage doors. There are several reasons someone might do this:

  • The existing paint is wearing out (chalking, rusting, peeling).
  • The house has been repainted, and the garage doors no longer match.
  • The house looks drab with too much of the same color, and the garage doors could provide an attractive contrast.
  • You are ready for a change in the look of your house, but you are not ready for a complete repainting.
    Whatever reasons you may have for wanting to paint your garage doors, ALLBRiGHT 1-800-PAINTING is here to help.

Our team of experienced field managers and foremen are ready to take on your commercial or residential painting project. Call us at (661) 425-9142 to request your free estimate or get started using the button below.